Privacy Policy

Effective Date: 3rd May 2025

At HOP2, we take your privacy seriously. This policy explains what data we collect, how we use it, and your rights as a user.

1. Information We Collect

Account Information

When you sign up, we collect your email address and create a user account. This is used to manage your phrases and access your dashboard.

Phrase Data

We store the three-word phrases you create, the destination URLs they point to, and related metadata (like creation date, expiration date, and status).

Payment Information

We use a secure third-party provider (Stripe) to process payments. We do not store your payment card details.

Usage Data

We may collect anonymized information such as device type, IP address, browser type, and pages visited. This helps us improve the product and troubleshoot issues.

2. How We Use Your Data

We use your information to:

• Manage your account and phrases
• Deliver customer support
• Process payments (via Stripe)
• Prevent abuse and enforce our Terms
• Improve our features and security

We do not sell or rent your personal information.

3. Sharing Your Information

We only share your data with:

• Payment processors (e.g. Stripe)
• Analytics tools (e.g. optional anonymous usage tracking)
• Law enforcement if legally required

4. Your Rights

You have the right to:

• Access the data we store about you
• Request deletion of your account and personal data
• Update or correct your information

To exercise your rights, email us at [email protected].

5. Data Security

We use standard encryption and security practices to protect your information. While no system is 100% secure, we are committed to keeping your data safe.

6. Cookies

Hop2 may use cookies or similar technologies to remember you between sessions or measure usage anonymously. You can disable cookies in your browser settings.

7. Changes to This Policy

We may update this policy from time to time. Major changes will be communicated clearly. Continued use of Hop2 after changes means you accept the updated policy.

8. Contact Us

If you have questions or concerns, email us at [email protected].